Registration Fee FAQ

rf

Registration fee

The fee covers the cost of accessing the portal, its services, and the processing of applications across all accommodation options selected for each application submitted. Please note that the fee is non-refundable, even if you cancel your application or decline an accommodation offer, and payment does not guarantee you a spot.

Payment types

You can pay via debit or credit card (Mastercard / Visa).

Payment error (Generic)

If your payment cannot be processed, we recommend trying a different card as the majority of payment errors are due to issues with the card or affiliated bank account. Alternatively, you can contact your bank to find out why the payment was declined.

My registrationn fee payment is showing on my bank statement as paid but I am unable to proceed with my application

If your payment appears on your bank statement but the portal does not allow you to proceed with the application, get in touch with us..